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Questions about an application, the platform, or working with us — send a message and we will get back to you by email.

Please do not include sensitive case details or medical information in this form. Once you have an account, your case documents belong in your secure dashboard.

Email Us Directly

General questions and support:
support@mycaseloan.com

Legal and privacy matters:
legal@mycaseloan.com

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The fastest way to check where your application stands is your dashboard — it shows your status, any documents requested, and any offers received.

Have a Question First?

Cost, repayment, credit checks, and what your attorney has to do are all answered on our FAQ.